Support & Maintenance

We're here to help

If you encounter a malfunction or an error message while working with our products, you have three possible ways to contact our support team:

Support-Hotline

The Geocom hotline guarantees prompt telephone support. Software questions are expertly answered by application engineers. With Geocom Support, unnecessary operating disruptions can be avoided.

  • Support-Hotline Switzerland: +41 31 561 54 00
  • Support-Hotline Germany: +49 89 839315 100

Our partners in other countries also offer direct customer support.

Maintenance

Geocom offers its customers the opportunity to take out a maintenance contract for the software. From automatic update delivery to on-site support and remote maintenance, almost any service is possible. It can be said that Geocom customers receive maximum support!

Support Switzerland

Hotline: +41 31 561 54 00

Monday – Thursday
08.00am – 12.00pm and
13.30pm – 17.00pm

Friday
08.00am – 12.00pm and
13.30pm – 16.00pm

Email

Support Germany

Hotline: +49 89 839315 100

Monday – Thursday
09.00am – 12.00pm and
13.30pm – 16.00pm

Friday
09.00am – 12.00pm and
13.30pm – 15.00pm

Email